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Responsibilities:

• Work on Backoffice v2, a new version of our product, replacing the old one module by module:
  • PHP8;
  • Symfony/API Platform;
  • No legacy code.
• Participate in the full development cycle: from task creation in YouTrack to code review in UpSource;
• Work with MySQL (primary database), Redis (event exchange), and Clickhouse (for analytics);
• Collaborate with QA specialists, DevOps engineers, analysts, and project managers;
• Be part of Agile processes: retrospectives, daily stand-ups, and bi-weekly releases.

We expect you to:

• At least 3 years of experience in PHP (Symfony) development;
• Strong understanding of OOP and OOD principles;
• A technical education background;

Would be a plus:

• English B1, Russian B2 level or above.

What We Offer:

• Opportunities for remote work;
• Flexible schedule;
• Private medical cover;
• 3 sick days per year;
• Exciting in-person corporate events and online activities;
• Company-funded professional training and courses;
• Internal bonus system;
• Experience working on international projects;
• Professional colleagues willing to share their expertise (mentorship system in place);
• The chance to be part of a leading company shaping the future of the iGaming industry.

What you need to do:

• Negotiate with clients;
• Formulate tasks and develop briefs;
• Prepare proposals that suit the client and present them;
• Coordinate the project work with the client;
• Draft technical specifications, monitor development progress, and set deadlines;
• Participate in conferences and exhibitions;
• Analyze competitors' activities.

We expect you to:

• Want and be ready to work in the international market;
• English and Russian languages at B2 level or above;
• Speak and write proficiently;
• Desire to learn and acquire new skills;
• Have experience working as a project manager or account manager;
• Experience working with clients in B2B will be a significant plus.

What we offer:

• Opportunities for remote work;
• Private medical cover;
• 3 sick days per year;
• Exciting in-person corporate events and online activities;
• Company-funded professional training and courses;
• Internal bonus system;
• Experience working on international projects;
• Professional colleagues willing to share their expertise (mentorship system in place);
• The chance to be part of a leading company shaping the future of the iGaming industry.

Responsibilities:

1. Strategic Planning and Goal Setting
   • Develop sales strategy and establish key objectives for the department.
   • Set sales targets and KPIs for each team member.
   • Design and implement action plans to achieve targets and enhance sales performance.
2. Sales Analysis and Optimisation
   • Analyse sales metrics, monitor performance, and ensure KPIs are met.
   • Conduct market trend analysis, understand client needs, and track competitor activity.
   • Continuously optimise sales processes, improve scripts, and refine methods.
3. Team Management
   • Recruit, train, and onboard new sales team members.
   • Foster both professional and personal growth within the team.
   • Motivate the team, support morale, and create an effective working environment.
   • Conduct regular meetings, mentorship, and coaching sessions to enhance skills.
4. Oversight and Coordination
   • Monitor sales targets, making timely adjustments as needed.
   • Coordinate tasks and assign responsibilities within the team.
   • Prepare reports on departmental performance and deliver analytical reports and presentations to management.
   • Ensure adherence to client service quality standards and internal procedures.
5. Client Relations
   • Participate in negotiations with key clients and partners.
   • Resolve client conflicts and maintain top-level client support.
   • Build long-term relationships with key clients and company partners.
   • Develop strategies to attract new clients and retain existing ones.
6. Budget Management
   • Plan and monitor the sales department’s budget.
   • Assess profitability, ROI on client acquisition costs, and overall sales expenditure.
   • Optimise spending by identifying cost-effective solutions to maintain or increase sales volume.
7. CRM System Implementation and Use
   • Implement a CRM system to track and manage sales processes.
   • Analyse CRM data to assess the client base, improve client engagement, and streamline sales processes.
   • Ensure correct CRM usage by team members and provide necessary training.
8. Reporting and Management Liaison
   • Prepare regular reports on the sales department's results and suggest process improvements to senior management.
   • Present outcomes, achievements, and proposals in meetings and conferences.
   • Justify departmental needs for resources, strategy adjustments, and additional investments.
9. Client Experience Enhancement
   • Develop and implement standards for client service quality.
   • Monitor client satisfaction and respond to feedback.
   • Apply client-centric approaches to boost client loyalty and repeat business.
10. Innovation and Improvement Initiatives
    • Research new tools, technologies, and practices to enhance sales efficiency.
    • Integrate innovations into the sales process (e.g., automation, new client interaction technologies).
    • Continually test and adapt new sales methods, updating strategies as the market evolves.

Requirements:

1. Sales Expertise: In-depth understanding of sales processes, deal-closing techniques, and strategic sales planning.
2. Analytical Skills: Proficiency in data analysis, KPI assessment, market trends, and adaptability to changes.
3. Financial Acumen: Basic knowledge of financial analysis, budgeting, and sales profitability.
4. CRM Systems Knowledge: Proficiency in CRM systems for sales process management and client data analysis.
5. Product and Market Knowledge: Thorough understanding of the company’s products or services, their unique features, and the market.
6. Planning and Forecasting: Ability to create and adjust sales plans, forecast revenue, and set performance targets.
7. Recruitment Skills: Capability to source, assess, and select top candidates for the team.
8. Project Management: Fundamental project management skills to organise and coordinate task execution.
9. Languages: English and Russian languages at B2 level or above.

1. Leadership and Team Motivation: Ability to inspire and motivate the team, fostering a positive work environment.
2. Empathy and Emotional Intelligence: Skill in understanding and considering emotions and needs of both team members and clients.
3. Communication Skills: Ability to convey ideas clearly and persuasively, listen actively, and adapt communication style.

Key Responsibilities:

• Analyse incoming integrations;
• Advise clients on product-related queries and product documentation;
• Collaborate with L2 support and development teams.

Key Requirements:

• Experience as a Project Manager in IT (Middle-Senior);
• Technical background (API, Integrations, System Analysis);
• English and Russian languages at B2 level or above.

What we offer:

• Opportunities for remote work;
• Flexible schedule;
• Private medical cover;
• 3 sick days per year;
• Exciting in-person corporate events and online activities;
• Company-funded professional training and courses;
• Internal bonus system;
• Experience working on international projects;
• Professional colleagues willing to share their expertise (mentorship system in place);
• The chance to be part of a leading company shaping the future of the iGaming industry.