Project Manager (Location GMT+6/7/8)

About EvenBet Gaming

EvenBet Gaming is a global iGaming software provider with 20+ years on the market. We build poker and casino platforms used by operators in 40+ countries – from turnkey solutions to high-load custom integrations.

250+ people. 200+ launched projects. 48M+ players worldwide.

About Position
Grade: Middle
Team: Customer Success
Schedule: from 8 am to 17 pm (GMT+7)


WHAT YOU'LL DO:
  • Serve as the primary point of contact for assigned clients;
  • Build and maintain long-term client relationships;
  • Hold regular meetings with clients, including Weekly, Monthly, and QBR sessions;
  • Identify business needs and client expectations;
  • Handle escalations and resolve complex situations;
  • Consult clients on platform functionality and product capabilities;
  • Analyze client KPIs and provide data-driven recommendations;
  • Collaborate with Support, Product, Development, Operations, and QA teams;
  • Coordinate client request resolution and monitor agreement fulfillment;
  • Identify client satisfaction risks and implement retention plans.


WHAT WE'RE LOOKING FOR:
  • 2+ years of experience as a Project Manager;
  • Experience building long-term client relationships and managing client expectations;
  • Strong communication and negotiation skills with different stakeholder levels;
  • Understanding of operator metrics, monetization mechanics, and product impact on revenue;
  • Ability to analyze client KPIs and provide recommendations based on data;
  • Ability to quickly learn product functionality and conduct client consultations;
  • Experience with project management and communication tools (Jenkins, Wiki, Microsoft Teams, Slack, Telegram);
  • Location within GMT+6/7/8 time zones;
  • English and Russian at B2+ level.


WHAT WE OFFER:
  • Remote-first work;
  • 100% paid vacation, sick leave + 3 extra sick days/year;
  • Health insurance, sports and psychotherapy reimbursement;
  • Mentorship program and transparent career growth roadmap; 
  • Company-funded training and courses;
  • Annual salary and grade review;
  • Internal bonus system and company perks; 
  • Online & offline team events;
  • Work on international iGaming products.

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    Contacts

    112, IGA HUB, Level 2,
    Salvu Psaila Str, Birkirkara,
    BKR 9076, Malta