EvenBet Gaming Privacy policy
EvenBet Gaming values the privacy of your Personal Information and User Content. This Privacy Policy (this “Policy”) explains what information EvenBet Gaming (iGaming Network N.V.) collects about you and why, what we may do with that information and how we handle your Personal Information and User Content.
What should I know about the trademark?
EvenBet Gaming is the marketing name for the service activities of iGaming Network N.V. and its subsidiaries and affiliates in the Russian Federation and abroad. EvenBet Gaming logos are trademarks of iGaming Network N.V. Other featured words or symbols, used to identify the source of goods and services, may be the trademarks of their respective owners.
What is the idea of this privacy policy?
Our company stands for clearness, transparency and openness in point of our clients’ data, that’s why we created this Privacy Policy. Policy applies to the information obtained by us through your use of the Site, the Services, the Software (together, “Products”) and other EvenBet Gaming products and services.
At EvenBet Gaming, we respect the privacy of our customers and visitors to this site. To this end, we ensure that unless requested by our customers, we will not initiate any correspondence or contact through telephone, email, mail or in person. For email newsletters with direct offers and company news, informed preliminary consent from a customer is required.
I. Information collection and use
What types of information EvenBet Gaming collects about me?
We collect very little personal information about our clients. The “Personal information” and the “Non-personal information” we collect is the following:
- Personal information: username, email address, skype, telephone and software preferences. This helps us to communicate with you about your use of our Products, product announcements and software updates, as well as respond to your requests for price and assistance. In addition, we may use your Personal Information to send you direct marketing emails and special offers if you provide us with the informed consent to receive such emails.
- Other personal information: name of company, name of project, geographic area, interests. You can also in the form “Tell more” or in comments give us more information about you and your project at your own discretion. We don’t use this information for any purpose other than to provide the Services, make sure it is available to you when you use our Products and improve our algorithms underlying our Products. This helps us to improve our understanding of how our users use our Products.
- Non-personal information (User Content): browser, operating system, cookies, websites that directed you to us, keywords you used to find us in search engines. The Site also collects and receives information from your computer or mobile device. But do not worry – we do not bind this information to the specific user and cannot identify who was on our Site. It is summarized in special analytics services – Google Analytics and Yandex Metrika. The non-personally identifiable information is also analysed by members of the EvenBet Gaming team in order to make the Site user-friendly and to improve it optimally.
Which means EvenBet Gaming uses to collect information about me?
EvenBet Gaming collects data about you by using several means:
- Special form on the Site. Through this form you can give us the basic information about you and your project. It is a convenient and quick way to transfer your request directly to our specialists. The only purpose to contact through such forms is EvenBet Gaming Products and Services, not any others.
- Social media services: Facebook, Twitter, Google+. In addition, we use the forms data to connect with you through such public recourses as social media services. In such way we contact with only one purpose, which is noticed at the first paragraph.
- An authorized agent. We use Jivosite – a handy and intuitive instrument for online chats. It is also a good tool for communication and information transfer, especially at the very beginning of negotiations.
When information is requested through the special form or through an authorized agent you give EvenBet Gaming a consent to contact you for the purpose of supplying the required information by any conveniently available means.
Who can look at my data?
EvenBet Gaming team is the only organization which can have a look at your data. No other organizations or third party have an access to this information. EvenBet Gaming takes all reasonable and necessary actions to protect your personal information from unauthorised access.
All forms on the Site are designed to submit information directly to us and as such are unlikely to be redirected elsewhere. When any forms are submitted on this Site, the Site will automatically generate a copy of your details and mail it to the address you have supplied in the form. If you entered an incorrect email address, your information may be mailed to unintended parties for which EvenBet Gaming will not be held liable. EvenBet Gaming assumes that you have read this section regarding your privacy when you choose to submit information through forms.
Will EvenBet Gaming send me e-mails?
From time to time, if you give us such a consent, we may want to contact you with information about product announcements, software updates and special offers. The purpose of these letters is only to tell about EvenBet Gaming Products and Services.
We consider your acceptance of this Policy as your acceptance of our offer to send you these emails. You may opt out of such communications at any time by clicking the “unsubscribe” link found within EvenBet Gaming email updates and changing your contact preferences. You will continue to receive essential information provided on your request, even if you unsubscribe from promotional email.
II. Information access and disclosure
Does EvenBet Gaming provide any information to third parties?
In common EvenBet Gaming doesn’t provide Personal Information to third parties, and we only disclose information when:
- We have your explicit consent to share the information.
- We need to share your information with Customer (Affiliate or Subcontractor) when our Product or Service should be represented to him, and we have your consent to do it.
- We believe it is necessary to investigate potential violations of the Terms of Service and the Terms of this Site Use to enforce those Terms of Service and Terms of Use or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons, property or the systems on which we operate our Products.
- Some third-party applications and services that work with our Products may ask for permission to access your User Content. Those applications will provide you with notice and request your consent in order to obtain such access or information. Please consider your selection of such applications and services, and your permissions, carefully.
- We need to do so in connection with the sale or reorganization of all or part of our business, as permitted by applicable law.
We do not share your information with third parties for the purpose of enabling them to deliver their advertisements to you.
Does EvenBet Gaming ever make any of my Personal Information or User Content public?
No, except as otherwise described in this Policy.
III. Data storage and transfer
Where is my data stored?
EvenBet Gaming carefully stores all collected Personal Information and User Content. We store the data in two ways:
- Our server. Our data server is located in Russia, Barnaul. When you use the special forms, online chats or social media serves, all information are stored here. Be sure that your Personal Information and User Content don’t fall into other locations from here, except special cases (mentioned in this Privacy Policy). Only EvenBet Gaming authorised personnel have access to this information in order to provide services and information to our customers.
- Google Analytics\Yandex Metrika. The analytics data (browser, operating system, cookies, websites that directed you to us, keywords you used to find us in search engines) is stored at these special services. You may refer to their Privacy Policy for more details.
Please be aware that Personal Information and User Content submitted to EvenBet Gaming will be transferred to a data server in Russia. If you post or transfer any information to or through our Products, you are confirming your consent to such information, including Personal Information and User Content, being hosted and accessed in Russia.
Data privacy laws or regulations in your home country may differ from those in Russia, but EvenBet Gaming complies with applicable law and GDPR requirements regarding the collection, use and retention of Personal Information collected from all our users.
How my data is secured?
EvenBet Gaming has appropriate security measures in place in the physical facilities to protect against loss, misuse or alteration of information that we have collected from you at our Site. However, internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of information you transmit to us, including Personal Information and User Content; accordingly, you acknowledge that you do so at your own risk.
Once we receive your data, we protect it on our servers using a combination of administrative, physical and logical security safeguards. The security of the information stored locally in any of our Products installed on your computing device requires that you make use of the security features of your device. We recommend that you take the appropriate steps to secure all computing devices that you use with our applications and service.
If EvenBet Gaming learns of a security system breach, we may attempt to notify you and provide information on protective steps, if available, through the email address that you have provided to us or by posting a notice on the Site. Depending on where you live, you may have a legal right to receive such notices in writing.
If you feel that the Site is not following this stated information policy, you may contact us.
How do I demand that you delete my personal information?
If the receive an explicit request by email, phone, or mail with a demand to delete all user personal information stored on our servers, we will preform all necessary actions to do it within 30 days after receiving such a notification.
Note that if we delete all you personal information, should you need to contact us again, we will not be able to refer to our previous communication or partnership experience and the data you have provided us in the past.
In the request, you should provide the most possible complete information on the data you want to be deleted. To send the request, use the contact information provided below.
Contact us
How сan I сontact EvenBet Gaming?
You may contact us with any questions relating to this Privacy Policy by submitting a help desk request at:
EvenBet Gaming (iGaming Network N.V.)
Europe and Asia: +7 3852 567295
USA and Americas: +1 813 514 0531